• Privacy Stuff

Privacy Stuff

PRIVACY POLICY, GDPR PRIVACY NOTICE AND PROCEDURE

At GoMunkee, our visitors’ privacy is paramount. This privacy policy sets out how GoMunkee uses and protects any information that you give us when you use any of our channels. These include the GoMunkee web app, social media pages, blog or any future digital services or channels, as they evolve. To better protect your privacy, GoMunkee provides this notice explaining our online information practices and the way your information is collected and used. This notice is easy to find, being available from most pages on our site and on our registration page.
The information we collect
This notice applies to all personal information collected or submitted on the GoMunkee web app from adults registering on behalf of their children. To benefit from and save time using the features on GoMunkee, you have the option to register the following details. No sensitive personal Data is requested. Optional and default information collected at registration is:
  • Your name
  • Postcode
  • Email address
  • IP address (automatically collected)
  • Web browser type and version (automatically collected)
  • Your location (To customise our service for you, we may collect and store your precise geographic location as part of your user profile. This Data generally is not shared with others. We may ask for your consent on your first use of the service.)
  • Children’s ages (month and year of birth only)
  • A nickname or non-identifying name for each child registered
  • Your relationship to the child/children – parent, grandparent, teacher etc
  • Your activity/event preferences; in each case, in accordance with this privacy policy.
Collection Methods
  • When you create a profile
  • When you make a purchase through an affiliate link on our site
  • When you subscribe to the GoMunkee newsletter
  • When you complete a survey or enter a competition
  • When you use the web app
  • When you follow GoMunkee on our social media channels
  • When we use Cookies to track usage levels of GoMunkee’s site pages
What we do with the information we gather
For purposes of the General Data Protection Regulations 2018, GoMunkee Ltd is the ‘Data Controller’ and holds your Data until you remove your account or unsubscribe from our emails. Unless we are obliged or permitted by law to do so, and subject to any third party disclosures specifically set out in this policy, your Data will not be disclosed to third parties. This includes our affiliates and organisers of events and activities listing on GoMunkee.
Security
All personal Data is stored securely in accordance with General Data Protection Regulations 2018. We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the Data collected via this website. If password access is required for certain parts of the Website, you are responsible for keeping this password confidential. We endeavour to do our best to protect your personal Data. However, transmission of information over the internet is not entirely secure and is done at your own risk. We cannot ensure the security of your Data transmitted to the website. If you choose to post messages, reviews, comments or other content on www.gomunkee.com, we will collect that information, as necessary to resolve disputes, provide customer support and troubleshoot problems, as permitted by law. GoMunkee publishes newsletters and occasionally operates online surveys. The links provided in these media may be tracked. We will never sell our subscribers’ email addresses. GoMunkee collects aggregate user information. Any or all of the above Data may be required by GoMunkee from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by GoMunkee to improve our service and inform you, by email of forthcoming events, activities and blog posts (provided you have given your consent). This user information helps us to sell sponsorships to advertisers, commercial partners and to monitor customer traffic pattern, such as the number of users to the website, pages and the length of visit. Aggregate Cookie and tracking information may be shared or sold to third parties. No sensitive personal or identifying Data will be included. GoMunkee may also use non-identifying Data for remarketing, retargeting or profiling purposes including via third parties (including, but not limited to, social networking websites). In some circumstances, sharing of information may be with service providers who are based in countries outside the European Economic Area, whose laws provide for a different standard of protection for Cookie and tracking information than that provided under UK law.
Third party websites and services
GoMunkee Ltd may, from time to time, employs the services of other parties for dealing with certain processes necessary for the operation of the Website. The providers of such services do not have access to certain personal Data provided by Users of this Website.
Links to other websites
Our Website may contain links or references to other websites to which this Privacy Policy does not apply. If you click on these links to leave our site, you should note that we cannot be responsible for the protection and privacy of any information you provide whilst visiting those sites. We suggest you always look at the privacy statement of any other website you visit.
Changes of business ownership and control
GoMunkee Ltd may, from time to time, expand or reduce our business and this may involve the sale and/or transfer of control of all or part of GoMunkee Ltd. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us. We may also disclose Data to a prospective purchaser of our business or any part of it. In the above instances, we will take steps with the aim of ensuring your privacy is protected.
Functionality of the Website
To use all features and function available on GoMunkee, you may be required to submit certain Data. You may restrict your internet browser’s use of Cookies. For more information see GoMunkee’s Cookie Policy below.
Controlling your personal information
Subscribers can opt out of receiving further information from GoMunkee at any time by logging into their account and opting out. You can also unsubscribe from GoMunkee’s newsletters at any time. You may ask us to provide details of the personal information we hold about you, under General Data Protection Regulations 2018. To request this information, please mail Rachel Gristock at rachel@gomunkee.com or write to us at our trading address: GoMunkee Limited, The Workshop, 32-40 Tontine Street, Folkestone, CT20 1JU. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will be happy to correct any information that’s found to be incorrect.
Signing in via Facebook or Google – what information do we collect?
If you choose to sign in via Facebook or Google you grant us access to information held by those services. The information we have access to depends on the service and is explicitly stated when you first connect those services.
Facebook
You may choose to sign in via Facebook. By doing so you grant us access to your email address, your profile and your Friends List. You may revoke access at any time via your Facebook account settings. We follow the guidelines set out by Facebook regarding Data collection and use as laid out here.
Google
You may choose to sign in via Google. By doing so you give us your email address and basic account information. More details on signing into apps with Google can be found here.
Cookies
This Website may place and access certain Cookies on your computer. GoMunkee Ltd uses Cookies to improve your experience of using the Website. GoMunkee Ltd has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times. All Cookies used by this Website are used in accordance with current UK and EU Cookie law. Before the Website places Cookies on your computer, you will be presented with a pop-up requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling GoMunkee Ltd to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however, certain features of the Website may not function fully or as intended. This Website may use targeting Cookies. These Cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose. You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser. You can choose to delete Cookies at any time; however, you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings. It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you re unsure about adjusting your privacy settings.
General
You may not transfer any of your rights under this Privacy Policy to any other person. We may transfer our rights under this Privacy Policy where we reasonably believe your rights will not be affected. If any court of competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy. This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts. GoMunkee Ltd reserves the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the Privacy Policy on your first use of the Website following the alterations. If you have any concerns about this Privacy Policy or would like any further info please get in touch by emailing info@gomunkee.com This policy is effective from 25 May 2018.
Attribution
These terms and conditions were created using a document from Rocket Lawyer (https://www.rocketlawyer.co.uk) GoMunkee Ltd   Registered in England and Wales 09365687 RIFT House, 200 Eureka Park, Upper Pemberton, Ashford, Kent TN25 4AZ  

GDPR PRIVACY NOTICE

GoMunkee Ltd, RIFT House, 200 Eureka Park, Upper Pemberton, Ashford, Kent TN25 4AZ Company Registration: 09365687 For any queries regarding the content of this Privacy Notice, or any requests to access data held, please contact Annie Harrison on 0845 0719470 GoMunkee is registered with the Information Commissioner’s Office – reference: ZA338003.
Processing Activity Statements from the Legal Basis Matrix
Activity; purpose/justification – Legal Basis & Special Condition
Staff
  • Absence Monitoring and Appraisals; to monitor performance, sickness and holiday absences – Legitimate Interests
  • HR Issues, Consultant; the occasional referral to QBH Solutions for the purposes of consultation on HR Documents such as Contracts of Employment, and for assistance with resolution on disciplinary and grievance issues – Legitimate Interests
  • Employment Records; retention of application form and contract, copies of identification and qualifications where applicable – Legal Obligation / Special Condition B Legal Compliance
General Contacts
CRM for B2B; Business contacts from networking for the promotion of GoMunkee – Legitimate Interests CRM for Direct Marketing; Personal contact details for people subscribed to receive blog updates, promotions and events by email – Consent Mail Chimp; A program that contains member information for the purpose of sending mailshots, the servers for this programme are held outside of the EU – Legitimate Interests
GoMunkee Web Application www.gomunkee.com
Registered Parents; Profiles containing personal identifying data is retained and processed by the Web Application for the purposes of filtering activities and events suitable for the family – Consent Child Data; GoMunkee would like to make it expressly clear that we do not have any identifying child’s data. The User is the responsible adult and child profiles to recommend activities are based on an approximate age and a nickname – N/A Organisers and Events Listings; Information for Attractions, Venues, Activities and Event Hosts and other sponsors are held for the duration of any contract – Contract Users can unsubscribe from emails, newsletters and close their account at any time. All records will be destroyed – Identity This policy is effective from 25 May 2018.
Attribution
These terms and conditions were created using a document from Rocket Lawyer (https://www.rocketlawyer.co.uk) GoMunkee Ltd   Registered in England and Wales 09365687 RIFT House, 200 Eureka Park, Upper Pemberton, Ashford, Kent TN25 4AZ

GDPR PROCEDURE

1.0      Understanding Our Obligations
GoMunkee has assessed and documented all processing activities conducted regularly, those exposing data to a high-risk and any sensitive personal data. Please see our Legal Basis Matrix. From this information a Privacy Notice has been written and made available to all Interested Parties via our website. To further demonstrate our commitment to the responsible management of information security, GoMunkee has registered with the Information Commissioner’s Office, reference: ZA338003.
2.0      Data Subject Access Rights
GoMunkee acknowledges that any person may ask if any information is held containing their personal data. GoMunkee will respond to such requests as soon as possible, not taking any longer than 30 days to provide copies of any data held. The company shall correct any errors if requested, and agrees to delete records where this is permitted under the Legal Basis.

3.0      Review & Planning

3.1      Review of Matrix and Privacy Notice
Data Protection is a standing agenda item at the GoMunkee Management Review Meeting; this includes a review of the Legal Matrix and Privacy Notice for relevance and accuracy. The documents, and this procedure, shall be reviewed in full at least annually.
3.2      Planning of Changes
Data Protection and the management of information security will be considered as part of any significant business changes.

4.0      Security

All desktop PCs and laptops are encrypted and password protected. There is whitelist access, controlled by IP address verification to the cloud server. Personnel files are kept in a locked cabinet in a locked office, with limited key holders. Staff using mobile phones to access business information, including emails, are asked to add PIN or fingerprint security. All operating system, app updates and plugin updates are downloaded and updated. The whole system is backed up several times a day. Passwords are changed regularly and kept in a cloud security vault. In the event of a breach, such as break-in, loss or theft of a laptop or phone, all staff will be made aware. If there is a serious risk of personal data being misused, then the ICO shall be informed as soon as possible and the company shall take guidance from them.

5.0      Person Responsible for Data Protection

The CEO, Ann Harrison, is responsible for Data Protection and Information Security for GoMunkee.